Privacy Policy

M.R. ENTERPRISE is a mobile phones and accessories business based in Islampur, Murshidabad, West Bengal, India, offering quality devices and accessories with delivery services across India.

This Privacy Policy applies to personal information handled through our website, online store, order process and customer enquiries, subject to applicable law.

For privacy-related questions or requests, customers can contact us through the verified details provided on our Contact Us page.

Depending on how you interact with our website and online store, we may collect the following categories of information:

We use relevant personal information solely for legitimate operational and business purposes:

Payments on our store are processed securely using the payment methods and payment gateway providers enabled at checkout.

Payment providers handle your sensitive payment information directly according to their own established security standards, terms of service, and privacy policies.

We share only the minimum relevant information necessary with third parties to operate our business, deliver orders, or meet legal obligations:

We do not sell your personal data. Sharing is strictly limited to operational necessities and conducted in accordance with applicable laws.

Our website uses cookies and similar technologies to ensure seamless operation and improve your shopping journey:

• Essential Cookies: Required to keep basic site features functioning and maintain active user sessions.
• Shopping Cart & Checkout: Storing selected items in your cart as you navigate through smartphone and accessory pages.
• Preferences: Remembering language, display preferences, or previous session settings.
• Security & Performance: Assisting in protecting against fraudulent requests and diagnosing system stability.

The availability and management of cookie controls depend on your browser configuration and site settings. Where non-essential tracking is deployed, consent is requested in line with applicable guidelines.

We implement reasonable and appropriate physical, electronic, and procedural safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Customer data is stored through secure systems and service providers that support our business operations. Access is restricted to authorized personnel who need the information to perform order handling or customer service tasks.

We retain personal information only for as long as reasonably necessary to fulfill the specific purposes outlined in this policy, including:

• Completing product deliveries and managing ongoing warranty or customer service enquiries.
• Maintaining commercial accounting records, invoices, and taxation receipts as mandated by Indian legal and regulatory frameworks.
• Resolving disputes and enforcing our agreements.

When personal records are no longer required for legitimate business or statutory obligations, they are securely deleted, anonymized, or isolated from further processing.

Depending on applicable laws, you may exercise choices and rights regarding your personal information:

To submit a privacy inquiry or exercise your choices, please reach out via our verified contact desk. For your protection, we may request verification of identity before processing requests.

Our website and retail services are intended for general consumer shopping. Individuals using our website should provide personal information only where permitted by law, and minors should engage with the involvement of a parent or guardian.

If we become aware that personal information has been collected unlawfully from a child without required parental consent, we will take appropriate steps under applicable law to remove or redact such information promptly.

Our website may contain links to external websites, or integrate third-party services for payment gateways, courier tracking, and communication.

These external sites and platforms operate independently under their own privacy notices. We advise customers to read third-party privacy statements directly when visiting their platforms.

We may periodically update this Privacy Policy to reflect modifications in our retail operations, service offerings, website technology, or legal requirements.

Any revisions will be published directly on this page with an updated "Last Updated" date. We encourage regular review to stay informed about how we safeguard customer information.

If you have questions regarding this Privacy Policy or wish to submit a privacy-related inquiry, please reach out to our team: