TERMS & CONDITIONS — M.R. ENTERPRISE
Last Updated: 12th October 2026
1. General Information
M.R. ENTERPRISE operates an online store offering smartphones and mobile accessories.
Business Name: M.R. ENTERPRISE
Business Location: Islampur, Murshidabad, West Bengal, India.
Our website allows customers to browse available products and place orders online, subject to product availability, delivery serviceability and applicable policies.
For questions regarding these Terms & Conditions, customers may contact us through the verified contact details available on our Contact Us page.
2. Acceptance of Terms
By accessing or using this website, you acknowledge that you have read and understood these Terms & Conditions and agree to comply with them.
If you do not agree with these terms, please discontinue using the website.
Additional terms displayed during checkout or associated with particular products or services may also apply to your order.
All transactions are subject to applicable Indian laws and consumer-protection requirements.
3. Products and Product Information
We aim to provide accurate product descriptions, specifications, images and prices for all products listed on our website.
However, please note the following:
- Product images may differ slightly from the actual product due to photography, lighting or screen settings.
- Product specifications, packaging and included accessories may vary depending on the model or manufacturer.
- Product availability may change without prior notice.
- Customers should carefully review product descriptions, compatibility information, specifications and included items before placing an order.
- Only products listed as available may be ordered, subject to confirmation and applicable conditions.
We strive to maintain accurate product information and will address any identified errors in accordance with applicable law.
4. Prices, Taxes and Payments
Product prices and applicable charges will be displayed on the website or during checkout.
- Applicable taxes, shipping charges and other disclosed fees will be shown where relevant.
- Customers should review the total payable amount before submitting an order.
- Orders requiring online prepayment are subject to successful payment.
- Genuine pricing or listing errors may be corrected, subject to applicable law and appropriate customer communication.
- No undisclosed charges will be imposed after an order has been placed.
- Available payment methods are limited to those actually enabled during checkout.
Customers are responsible for ensuring that payment information is accurate and that transactions are completed using authorised payment methods.
5. Orders and Order Confirmation
Placing an order constitutes a request to purchase the selected products.
An automated order acknowledgement does not necessarily mean that the order has been finally accepted or dispatched.
Orders may require review for product availability, payment verification, delivery information or suspected fraudulent activity.
If an order cannot be fulfilled, we will communicate the issue to the customer and arrange any applicable cancellation and refund in accordance with our published policies and applicable law.
Customers are responsible for providing accurate contact details, billing information and delivery addresses. Incorrect information may result in delays or difficulties in fulfilling an order.
6. Shipping and Delivery
M.R. ENTERPRISE is based in Islampur, Murshidabad, West Bengal, India, and offers delivery across India, subject to serviceability.
- Delivery availability depends on the destination PIN code, courier coverage and product requirements.
- Estimated delivery periods, where provided, are indicative and may be affected by courier delays, weather, public holidays or other circumstances.
- Customers must ensure that their delivery address and contact information are correct.
- Shipping charges, where applicable, will be disclosed before order confirmation.
- If delivery becomes impossible or is significantly delayed, we will communicate with the customer and follow the applicable order and refund policy.
- Delivery timelines are not guaranteed unless specifically confirmed by the business.
Customers should refer to our Shipping & Delivery Policy for additional information about shipping arrangements, delivery procedures and applicable conditions.
7. Cancellations, Returns and Refunds
Cancellation, return, replacement and refund requests are subject to our published Cancellation, Return & Refund Policy, product eligibility, product condition and applicable consumer-protection laws.
- Customers should inspect products upon delivery and report any issues within the timeframe specified in the applicable policy.
- Cancellation and return requests must follow the procedures and eligibility requirements stated in the relevant policy.
- Refunds, where approved, will be processed according to the applicable policy and legal requirements.
- Product eligibility and applicable conditions may vary depending on the product category and reason for the request.
Nothing in these Terms & Conditions removes any consumer rights that cannot legally be excluded or restricted.
Please review our Cancellation, Return & Refund Policy before placing an order.
8. Warranty and Product Support
Manufacturer warranties, where applicable, are governed by the relevant manufacturer's warranty terms and documentation.
- Warranty coverage, duration, conditions and exclusions may vary by product and manufacturer.
- Customers should check the product listing and accompanying documentation for warranty information before purchasing.
- Not every product is necessarily covered by a warranty.
- Warranty claims must comply with the applicable manufacturer's terms and conditions.
M.R. ENTERPRISE does not claim to provide manufacturer warranty coverage unless this has been verified. Customers should refer to the relevant warranty documentation for information about eligible products, coverage and support procedures.
9. Customer Responsibilities
When using our website, customers agree to:
- Provide accurate and complete order information.
- Use the website only for lawful purposes.
- Avoid fraudulent orders, payment misuse and unauthorised activities.
- Respect intellectual-property rights belonging to M.R. ENTERPRISE and third parties.
- Avoid attempting to disrupt, damage or gain unauthorised access to the website.
- Review relevant product information, pricing and policies before purchasing.
- Use available payment methods honestly and lawfully.
- Provide correct delivery information to facilitate order fulfilment.
We may take appropriate action against misuse of the website, subject to applicable law.
10. Website Content and Intellectual Property
Website text, design elements, graphics, logos and other content may be protected by applicable intellectual-property laws.
Customers may browse the website and use it for personal and lawful shopping purposes.
Website content must not be copied, republished, distributed or commercially exploited without the necessary authorisation, except where permitted by law.
Product names, logos and trademarks belonging to third parties remain the property of their respective owners.
Unauthorised use of protected website content may result in appropriate action under applicable law.
11. Privacy and Personal Information
Information submitted through our website may be used to process orders, coordinate delivery, respond to enquiries, provide customer support and meet legal obligations.
Personal information will be handled in accordance with our Privacy Policy and applicable law.
Relevant third-party service providers, including payment providers, courier companies and website service providers, may process information where necessary to provide their services.
Customers should review our Privacy Policy to understand how personal information is collected, used and handled.
M.R. ENTERPRISE will handle personal information in accordance with its applicable legal obligations.
12. Website Availability and Accuracy
We aim to keep our website accessible and its information accurate. However, uninterrupted website availability cannot be guaranteed.
Maintenance, technical issues or circumstances outside our control may temporarily affect access to the website.
We may update website content, product listings or website features when necessary, subject to applicable law and existing customer rights.
Customers are encouraged to review the latest available product information before placing an order.
13. Limitation of Liability
To the extent permitted by applicable law, M.R. ENTERPRISE will not be responsible for losses caused solely by circumstances beyond its reasonable control, including certain courier disruptions or temporary third-party service outages.
Nothing in these Terms & Conditions excludes or limits liability where such exclusion or limitation is prohibited by law.
Mandatory consumer protections and remedies available under applicable law remain unaffected.
Nothing in this section is intended to remove any statutory rights that customers are legally entitled to exercise.
14. Third-Party Services and Links
Our website may use third-party services, including payment providers, courier services and external websites.
These services may operate under their own terms and privacy policies.
M.R. ENTERPRISE does not control every aspect of external services. However, order-related issues will be addressed in accordance with our obligations under applicable law.
Customers should review the relevant third-party terms and privacy policies when using external services.
15. Changes to These Terms
M.R. ENTERPRISE may update these Terms & Conditions when necessary.
The revised version will be published on this page with an updated publication date.
Changes will apply as permitted by law and will not retrospectively remove rights that customers have already acquired.
Customers are encouraged to review this page periodically to remain informed about the applicable terms.
16. Governing Law and Disputes
These Terms & Conditions are subject to the applicable laws of India.
Any dispute will be handled by the competent authorities or courts having jurisdiction under applicable law.
Nothing in this section limits a customer's right to approach a competent consumer dispute-resolution forum where legally entitled to do so.
17. Contact Us
For questions about these Terms & Conditions, orders, products or website use, please contact M.R. ENTERPRISE through the verified contact details available on our Contact Us page.
Business Name: M.R. ENTERPRISE
Location: Islampur, Murshidabad, West Bengal, India.
For assistance, please visit our Contact Us page.
Related Policies
- Privacy Policy
- Shipping & Delivery Policy
- Cancellation, Return & Refund Policy